Subject: RE: Refund Not Processed // 6240669133
From: Mohd Imran <[email-masked]>
To: Mohammad Ayaz <[email-masked]>, Shatakshi Pandey <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 28 Nov 2020 11:51:16 +0000

Hi @Mohammad Ayaz<mailto:[email-masked]>,

Please process below refund.

Order ID: 6240669133
Return Tracking ID: RP1110200002136
Child Ticket; 1725411
Assistance Required: Need urgent process the RMA 1000148478

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Saturday, November 28, 2020 3:26 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>
Subject: Refund Not Processed // 6240669133

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed

Order Date : Nov 10, 2020

Order ID: 6240669133
Return Tracking ID: RP1110200002136
Child Ticket; 1725411
Assistance Required: Need urgent process the RMA 1000148478

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over all 1 items to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Thanks & Regards,
Seeta Kunwar
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