Subject: RE: Pending order(9614844771)
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 24 Nov 2020 22:55:32 +0000

@Seeta Seeta<mailto:[email-masked]>

Order ID 9614844771 is showing as delivered.

Please recheck.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, November 25, 2020 2:46 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Nitesh Singh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Pending order(9614844771)

External email sender, please take precaution.
Hi Team,

With reference to order number  9614844771 and AWB: FP0728001794
​
Customer placed order on Jul 28, 2020 and order is showing shipped on Jul 28, 2020. As per the AWB there is no record showing in the Fareye tracking website.

Customer is asking us for the order updates and refund.

Kindly look into this and advise for the further process.

Thanks & Regards,
Seeta Kunwar
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