Subject: RE: Refund Not Processed // 6221600870
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Shatakshi Pandey <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Tue, 17 Nov 2020 11:37:41 +0000

@Ramesh Gottimukkala<mailto:[email-masked]> @Shatakshi Pandey<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]>

Please action the below child ticket as well.

Return is showing delivered.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 17, 2020 12:12 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>
Subject: Re: Refund Not Processed // 6221600870
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist on the bellow case ASAP.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 November, 2020 19:50:51
Subject: Re: Refund Not Processed // 6221600870

Hi Team,

Any update?

Regards
Ataullah
________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 22 October, 2020 09:57:49
Subject: Refund Not Processed // 6221600870

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Sep 5, 2020
Order ID: 6221600870
Return Tracking ID: 46177426864; I103C2A
Child Ticket; 1573813
Assistance Required: To process the refund.

Issue Description: The customer raised a return request for one item which have been delivered to warehouse on 29 Sep 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMA 24146361 and confirm us if the items received so that the refund will be processed asap.

Regards,
syed

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