Subject: Knet Refund / 8391492231
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 4 Nov 2020 17:19:47 -0700 (MST)

Hi Team, 

The case is pending. However, we have already informed the customer that his amount will be refunded till Nov 4, 2020 otherwise customer will raise his concern to the ministry of commerce so we request you please do the needful and help us to close this case as soon possible. 

Regards 
Rehan 

Hi Team, 

Order: 8391492231 
Hybris ticket ID: 03646003 

PFA and assist in closing the ticket as the customer is threatening that the issue will be raised to the MOC. 

Please initiate the refund ASAP 

Regards 
Shakeeb