Subject: RE: Refund Not Processed//Order ID: 6223202679
From: Jessie Caparas <[email-masked]>
To: Atmaram Tiwari <[email-masked]>, Pooja Sharma <[email-masked]>, Pradeep Prusty <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 2 Nov 2020 09:33:24 +0000

Thanks @Atmaram Tiwari<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Atmaram Tiwari <[email-masked]>
Sent: Monday, November 2, 2020 1:01 PM
To: Jessie Caparas <[email-masked]>; Pooja Sharma <[email-masked]>; Pradeep Prusty <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; [email-masked]
Subject: Re: Refund Not Processed//Order ID: 6223202679

1000075428 Cancelled.

Regards,
----------------------------------------------
Atmaram Tiwari
Web Team | Landmark Group
18th floor Al Marsa, South Tecom Zone D Dubai Marina P.O.Box 25030
w: webteam.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.webteam.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0ea20ba24d7e4a3991f308d87f0dcf12%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637399044566615119%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=SCoMjwHDtGnZswDHa69UcA4QGXxw%2BXqqRay7DZkL%2FI0%3D&reserved=0>
m: +971 52 117 4306
m: +91 98 999 73807
t:   +971   4 517 2015 int:(2015)

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Date: Monday, 2 November 2020 at 12:49 PM
To: Atmaram Tiwari <[email-masked]<mailto:[email-masked]>>, Pooja Sharma <[email-masked]<mailto:[email-masked]>>, Pradeep Prusty <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: FW: Refund Not Processed//Order ID: 6223202679
@Atmaram Tiwari<mailto:[email-masked]> @Pooja Sharma<mailto:[email-masked]> @Pradeep Prusty<mailto:[email-masked]>

Can you please help in cancelling/deleting RMA # 1000075428

The return was already received under a different AWB as per the attached screenshot.

Kindly help.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 2, 2020 10:18 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Not Processed//Order ID: 6223202679

External email sender, please take precaution.
Hi Jessie,

PFA and assist in processing the refund for the following RMA 1000075428 as the items have already been submitted at the WH.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 22, 2020 2:36:06 AM
Subject: Refund Not Processed//Order ID: 6223202679

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Sep 11, 2020
Order ID: 6223202679
Tracking ID: 46178778052
RMA: 1000075428

Assistance Required: Need refund for customer.

Issue Description: The customer has confirmed with us that she has returned 2 items only. kindly check and process the RMA asap and update us.

Kindly process the refund asap .

Regards,
Ebrahim Hageb

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