Subject: Re: Damaged Item Received/ 8395565510
From: Asjad Hussain <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 10 Nov 2020 01:35:34 -0700 (MST)

Hi Team, 

Kindly help in closing the case. 

From: "Asjad Hussain" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 31 October, 2020 18:00:39 
Subject: Re: Damaged Item Received/ 8395565510 

Hi Team, 

any update? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Karthik Thirumurthy" <[email-masked]>, "tejinder singh" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 25 October, 2020 08:17:11 
Subject: Re: Damaged Item Received/ 8395565510 

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Karthik Thirumurthy" <[email-masked]>, "tejinder singh" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "asjad hussain" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 10, 2020 5:26:57 AM 
Subject: Damaged Item Received/ 8395565510 

Hi Team, 

Kindly assist us in the below case. Customer Received a damage item. (PFA) 

Regards, 
Fauzan 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 20 September, 2020 12:43:01 
Subject: Damaged Item Received/ 8395565510 

Hi team, 

Problem Statement: Damaged Item Received (HOMECENTRE) WWD 

Order Date : Aug 3, 2020 
Order ID: 8395565510 
Tracking ID: 00118000016975576 
Item: 162009447 - - Livie Dresser Mirror 
Customer number: +96597915999 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he/she received the item on 9/6/20 but the item which they received is damaged and dirty, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Asjad,