Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Nov 2020 11:46:28 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmed Bot:  Hi Ahmed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9611533548 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9611433548 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked]
  Bot:  Please enter your number Customer:  0502342204            03:32 PM, 08th Nov                   Shakeeb                   Hi Ahmed , Thank you for contacting us. My name is Shakeeb. How may I help you?           03:35 PM, 08th Nov                     ahmed                    Ok let somebody call me immediately           03:38 PM, 08th Nov                   Shakeeb                   Can you please provide me more detaild about your issue so I can assist you ?           03:39 PM, 08th Nov                   Shakeeb                   Hi, I'm not getting a response from you. Are we still connected?           03:43 PM, 08th Nov                   Shakeeb                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:45 PM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/166361
 8