Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Nov 2020 11:32:01 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6236678093 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6236678039 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  Yes Bot:  Happy to help. Customer:  No Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6236678039 Bot:   Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  Yes Bot:  Happy to help. Customer:  6236678039 Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6236678039 Bot:   Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:03 PM, 08th Nov                     hi                    Ok           03:06 PM, 08th Nov                   Shakeeb                   Hi, Thank you for contacting us. My name is Shakeeb. How may I help you?           03:08 PM, 08th Nov                     hi                    6236678039           03:08 PM, 08th Nov                     hi                    This und           03:08 PM, 08th Nov                     hi                    This order is under process dince 28 October           03:08 PM, 08th Nov                     hi                    I don't know ehy           03:09 PM, 08th Nov                   Shakeeb                   We apologise for the inconvenience you have faced and the late reply           03:14 PM, 08th Nov                   Shakeeb                   please allow me one moment to check           03:14 PM, 08th Nov                     hi                    Ok           03:14 PM, 08th Nov                   Shakeeb                   We appreciate your patience Safiya.,           03:15 PM, 08th Nov                   Shakeeb                   we have been told by our courier team that could not reach you on the NO provided while placing the order 966546203295           03:16 PM, 08th Nov                   Shakeeb                   Please provide an alternate contact NO and confirm your exact address with us           03:17 PM, 08th Nov                     hi                    Effa University           03:17 PM, 08th Nov                     hi                    +966546203295           03:18 PM, 08th Nov                     hi                    An nuzlah yamaniyyah, qars khuzam           03:18 PM, 08th Nov                     hi                    Effat university jeddah           03:18 PM, 08th Nov                   Shakeeb                   Thank you for the confirmation           03:21 PM, 08th Nov                   Shakeeb                   we are gonna contact the courier partner to arrange tha delivery as soon as possible           03:22 PM, 08th Nov                     hi                    Ok           03:25 PM, 08th Nov                   Shakeeb                   is there anything i can help you with ?           03:28 PM, 08th Nov                   Shakeeb                   It was a pleasure assisting you. Thank you for shopping withus and have a wonderful day.           03:31 PM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1663546