Subject: Re: amount deduced
From: Ezzaldeen Mahyoub <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 6 Nov 2020 13:40:18 -0700 (MST)

Hi team, 

As per customer the amount is deduced twice from his Knet and no order is placed. 
Please find the details below: 
Ticket No: 1470840 
Amount deduction Date : 07/09/2020 
Transaction ID: 159950913200031612 
Amount deducted : 12.700 + 12.700 =25.4 KWD. 
Email ID: [email-masked] 

Regards 
Ezzaldeen 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 11 October, 2020 20:18:06 
Subject: amount deduced 

Hi team, 

The customer is complaining the amount deduced from his Knet and there is no order 
Order Date : 6-9-2020 
Last 4 digits of the card is 4056 

Transaction id 159950913200031612 
Best regards, 
Ezzaldeen