Subject: Re: Arabic Language Test - Raihan Khan
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, nirendsouza <[email-masked]>
Date: Sat, 24 Oct 2020 02:44:37 -0700 (MST)

Hi Harpreet, 

The first answer is in English. 

Written for the last 2 answers is: 4/10 as he did not write enough. 
the candidate did not pickup, will try to call him later and will update you regarding the spoken. 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "nirendsouza" <[email-masked]> 
Sent: Wednesday, October 21, 2020 6:54:35 PM 
Subject: Fwd: Arabic Language Test - Raihan Khan 

Hi Team, 

Please evaluate internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 Oct, 2020, at 21:29, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Raihan Khan / (91) 9540109931 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will convince the customer by saying that the delivery boy might be stuck in traffic jam, he will reach to you very soon or may be the bike is on disorder , wait just your order is about to reach to you, please wait for some while in case your otder is not delivered to you within the tim which i have told you right now you can just make me call your problem would be resolved on priority basis. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I have Madarsa background, i have done my diploma in arabic language from Delhi University,Basically it is translation field from arbic to english and vice versa, i have computer degree as well, i can read and write English, Arabic, urd and Hindi. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	In olmy language great customer service is we have to convince the make the order reach to the customer, and good is that we have to convince the customer at any cost. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	عندى خبرة فى التكلم فى اللغة العربية ، لقد عملت فى هذا المجال ، انا واثق أننى ساعمل هذا العمل بسهولة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سافرت الي السعودية العربية وكنت هناك على المهنة الطالب ،حصلت هناك التعليم سنتين ونصف، هناك رايئت كثيرا من المدن على سبيل المثال الرياض والثانى الخرج ،احب من الطعام البروست التي تكون شهية