Subject: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 23 Oct 2020 07:37:20 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 10/08/2020 

Order ID: 6215002670 
Return Tracking ID: 46071505465;H13005C 

Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team. 

but according to the hybris the refund has not been process for items, Child ticket is created ,So we request you to check under RMA 24067315 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque