Subject: Re: RE: Order Status Updation - 6480046263
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 07:18:41 +0000

Dear Jessie,     Thanks for contacting FarEye!   We would like to inform you that we have received your concern regarding status to be update as RTO Initiated, we are working on it & we will update you very soon.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/2dc8e550723f0ad86103d271dd1f67652fec6771cb0bb897bb9773e6bca626ba or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Sanjeev Pandey,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Fri, 23 Oct at 12:29 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Hi Team, 

 

 Please update the status as RTO Initiated. 

 

 There is no record found in the fareye portal. 

 

 04 Jun 2020 

 05:08 PM 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: Apoorv Joshi <[email-masked]>  
Sent: Thursday, October 22, 2020 6:02 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; hemyar nasser <[email-masked]> 
Subject: Order Status Updation - 6480046263 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 With reference to the order number: 6480046263 

 
 
 AWB: 45764505253 

 

   

 
 The following order is returned to us under the following tracking as per Aramex: 44942810511 however, as per the order status it is showing delivered while the order
 is NDR. Kindly assist in getting the order status updated to NDR. Customer is chasing for the refund. 

 

   

 
 Thank you for your help! 

 

   

 
 Regards, 

 
 
 Apoorv 

 

 
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