Subject: Re: Offer issue 6221373199 - MOC 14174684
From: Seeta Seeta <[email-masked]>
To: Mohamed Nagy <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, malik ismail <[email-masked]>, saad alonaizi <[email-masked]>
Date: Thu, 22 Oct 2020 02:55:01 -0700 (MST)

Hi Nagy, 

Apology for the late response, The voucher has been shared with the customer. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohamed Nagy" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "jessie caparas" <[email-masked]>, "malik ismail" <[email-masked]>, "saad alonaizi" <[email-masked]> 
Sent: Monday, October 19, 2020 8:40:45 PM 
Subject: FW: Offer issue 6221373199 - MOC 14174684 

Dear Team, 

Kindly send the code to customer, 

Regards, 

From: Raveen Sethupathy <[email-masked]> 
Sent: Monday, October 19, 2020 5:33 PM 
To: Mohamed Nagy <[email-masked]>; [email-masked]; Julius Rodrigues <[email-masked]>; Namrita Kanjani <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Saad Alonaizi <[email-masked]> 
Subject: Re: Offer issue 6221373199 - MOC 14174684 

Dear Centrepoint Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: V23-9TRM-S6HN-377K-G|Start Date: 19.10.2020 00:00:00|End Date: 19.03.2021 23:59:00 

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A 

Value: 100 SAR|Minimum Threshold Value: 101 SAR|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

-- 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Mohamed Nagy < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, October 18, 2020 11:27 PM 
To: [ mailto:[email-masked] | [email-masked] ] < [ mailto:[email-masked] | [email-masked] ] >; Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Saad Alonaizi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Offer issue 6221373199 - MOC 14174684 

As per the customer the Voucher is not sent to her account, 

So please procced with this voucher details as follows : 

for CP for SAR 100, Validity 6 Month and threshold of SAR 101, Territory KSA 

Regards, 

Mohamed Nagy 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, September 21, 2020 8:12 AM 
To: Nesreen Saeed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Arnel Navor < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Vickum Dissanayake < [ mailto:[email-masked] | [email-masked] ] >; Qazi Mohammed < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Offer issue 6221373199 

Hi Nesreen, 

The voucher should be sent through customer’s email. Please request customer to check his email and confirm. 

Regards, 

Malik Ismail 

From: Nesreen Saeed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 20, 2020 7:34 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Arnel Navor < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Vickum Dissanayake < [ mailto:[email-masked] | [email-masked] ] >; Qazi Mohammed < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Offer issue 6221373199 

Dear [ mailto:[email-masked] | 
@Malik Ismail ] 

Please have a look into below Offer issue COC Complain 

The customer says this is Fraud and asks why he did not existing offer discount 

Regards 

Nasreen Saeed 

Centrepoint - KSA 

Mobile : +966 548779000 

Ext : 3169 
Email : [ mailto:[email-masked] | [email-masked] ] 

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