Subject: FW: Offer issue 6221373199 - MOC 14174684
From: Mohamed Nagy <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Saad Alonaizi <[email-masked]>
Date: Mon, 19 Oct 2020 15:10:45 +0000

Dear Team,

Kindly send the code to customer,

Regards,

From: Raveen Sethupathy <[email-masked]>
Sent: Monday, October 19, 2020 5:33 PM
To: Mohamed Nagy <[email-masked]>; [email-masked]; Julius Rodrigues <[email-masked]>; Namrita Kanjani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Saad Alonaizi <[email-masked]>
Subject: Re: Offer issue 6221373199 - MOC 14174684

Dear Centrepoint Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: V23-9TRM-S6HN-377K-G|Start Date: 19.10.2020 00:00:00|End Date: 19.03.2021 23:59:00

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A

Value: 100 SAR|Minimum Threshold Value: 101 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

--

Raveen Sethupathy

Digital Marketing Coordinator

Web Team | Landmark Group

m: +971566909499

t: +97145172141

________________________________
From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 18, 2020 11:27 PM
To: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Julius Rodrigues <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>
Subject: FW: Offer issue 6221373199 - MOC 14174684

As per the customer the Voucher is not sent to her account,

So please procced with this voucher details as follows :

for CP for SAR 100, Validity 6 Month and threshold of SAR 101, Territory KSA

Regards,

Mohamed Nagy

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 21, 2020 8:12 AM
To: Nesreen Saeed <[email-masked]<mailto:[email-masked]>>
Cc: Arnel Navor <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vickum Dissanayake <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Subject: RE: Offer issue 6221373199

Hi Nesreen,

The voucher should be sent through customer's email. Please request customer to check his email and confirm.

Regards,

Malik Ismail

From: Nesreen Saeed <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 20, 2020 7:34 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Arnel Navor <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vickum Dissanayake <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Subject: Offer issue 6221373199

Dear @Malik Ismail<mailto:[email-masked]>

Please have a look into below Offer issue COC Complain

The customer says  this is Fraud and  asks why he did not existing offer discount

Regards

Nasreen Saeed

Centrepoint - KSA

Mobile: +966 548779000

Ext: 3169
Email : [email-masked]<mailto:[email-masked]>

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