Subject: RE: C&C Delay - 9607177189
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Hamza Hafeez <[email-masked]>
Date: Sat, 17 Oct 2020 12:13:32 +0000

Hi Apoorv,

Will need to check with CONLOC first.

Following up with child ticket ID 1592558

If there is no revert in 24 hours, please let me know.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, October 17, 2020 4:11 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Hamza Hafeez <[email-masked]>
Subject: C&C Delay - 9607177189

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9607177189
Store Code: Shoexpress - 21168

Order placed on Oct 9, 2020 and the status is still submitted to warehouse with no consignment details. Customer is angry and frustrated as the same has happened with customer in previous click and collect orders.

Escalating this directly for assistance for the same reason. Request you to please assist in arranging this order on priority for the customer.

Thank you for your help!

Regards,
Apoorv
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