Subject: Re: (Late Shipping)
From: Obhur Centrepoint <[email-masked]>
To: Anwar Abdullah <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Thangarajan Kulandavel <[email-masked]>, Arnel Navor <[email-masked]>, Qazi Mohammed <[email-masked]>, Manager.Obhur <[email-masked]>
Date: Wed, 14 Oct 2020 13:49:12 +0000

Dear Anwar,
We ratified this issue and informed the customer .

Thanks & Regards
Najmudeen
Head Cashier
Cp Obhur

Email: [email-masked]
MOJ Plaza I Obhur - Jeddah I Saudi Arabia

[1477674254745_PastedImage]
[1477674774790_PastedImage][@LandmarkArabia][1477674783263_PastedImage][1477674788934_PastedImage]

________________________________
From: Anwar Abdullah <[email-masked]>
Sent: Wednesday, October 14, 2020 3:20 PM
To: Manager.Obhur <[email-masked]>; Obhur Centrepoint <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Thangarajan Kulandavel <[email-masked]>; Arnel Navor <[email-masked]>; Qazi Mohammed <[email-masked]>
Subject: RE: (Late Shipping)

Dear @Manager.Obhur<mailto:[email-masked]> @Obhur Centrepoint<mailto:[email-masked]>,

As per your mail saying “we handover the order to customer .”

If do then why the status still not been updated as pickedup completed ?

Is Order not reflecting on Sahla ?... pls update us

T&R

Anwar Abdullah

Centrepoint - KSA - Riyadh

Ext. 3738

[email-masked]<mailto:[email-masked]>

From: Manager.Obhur <[email-masked]>
Sent: Sunday, October 11, 2020 6:47 PM
To: Anwar Abdullah <[email-masked]>; Obhur Centrepoint <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Thangarajan Kulandavel <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Qazi Mohammed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>
Subject: RE: (Late Shipping)

Dear Sir

We called customer yesterday and we handover the order to customer .

Regards

Nawaf abdullah

From: Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 11, 2020 12:44 PM
To: Manager.Obhur <[email-masked]<mailto:[email-masked]>>; Obhur Centrepoint <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Thangarajan Kulandavel <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Subject: RE: (Late Shipping)

Dear @Manager.Obhur<mailto:[email-masked]> @Obhur Centrepoint<mailto:[email-masked]>,

Order Number: 6226755413

Store Code: Centrepoint - 21188

Pls update us about this order ASAP?

T&R

Anwar Abdullah

Centrepoint - KSA - Riyadh

Ext. 3738

[email-masked]<mailto:[email-masked]>

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 11, 2020 7:10 AM
To: Manager.Obhur <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: (Late Shipping)
Importance: High

External email sender, please take precaution.

Hi Team,

Order Number: 6226755413

Store Code: Centrepoint - 21188

Order placed on Sep 23, 2020 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +966548180212 and ask them to collect their order.

Thank you for your help!

Regards,

Fauzan

________________________________

From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 10 October, 2020 21:04:36
Subject: (Late Shipping)

Hi Team,

Problem Statement:  C&C Late Shipping

Order Date : 23/09/2020

Order ID: 6226755413

Tracking ID: 622675541322999991

Store Code: Centrepoint21188

Assistance Required: Need Urgent shipping

Issue Description: Customer placed order on 23/09/2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite it.

Regards,

Shafeeque

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