Subject: KNET ON VALIDATION
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mustafa chakki <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, anju john <[email-masked]>, harish thakor <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 11 Oct 2020 19:32:07 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 11 October, 2020 11:11:39 
Subject: KNET ON VALIDATION 

Hi Team, 

Customer has made two order Sep 08, 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: ISLAM FARID 
Customer contact number : 94908597 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar