Subject: Fwd: [#446901] - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked], Sankar T <[email-masked]>, PayFort Operations Team <[email-masked]>, "seeta.seeta" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: [email-masked]
Date: Sun, 11 Oct 2020 10:39:14 +0000

Hi Jessie,     Noted and will share the same information with the team also.   
                           
                            On
                            Sun, 11 Oct at  2:24 PM
                            ,  Shoemart <[email-masked]>  wrote:

@seeta.seeta

@Shakeeb Arsalan

@Fauzan  Ahmad . Musalman
@Apoorv Joshi

 

 
 Lets stop sending individual requests to Payfort related to MADA rejected refunds. 

 

 Send it to escalations DXB or to me and Malik only. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

  

 
  
 From: Sankar T <[email-masked]>  
Sent: Sunday, October 11, 2020 1:06 PM 
To: PayFort Operations Team <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: [email-masked] 
Subject: Re: [#446901] Fwd: [#1497946] - Re: تمت معالجة عملية الإرجاع الخاصة بك 

 

 
External email sender, please take precaution.

 
 
 Looping 
@Jessie Caparas to check and confirm why individual requests are raised to PayFort team. 

  

 
 
From:
PayFort Operations Team <[email-masked]> 
Reply to: PayFort Operations Team <[email-masked]> 
Date: Sunday, 11 October 2020 at 1:21 PM 
To: Sankar T <[email-masked]> 
Cc: "[email-masked]" <[email-masked]> 
Subject: Re: [#446901] Fwd: [#1497946] - Re: تمت معالجة عملية الإرجاع الخاصة بك

 

  

 
 ** This mail has been sent from an external source ** 

 

 
 
 Hi Sankar,

 

  

 
 
 Please assist your support team with the below MADA refund request. 

 
 
 ​ 

 

Problem Statement: rejected refund 
Order Date : Aug 16, 2020 
Order ID: 6216407060 
Tracking ID: S002203861584 
Assistance Required: Need refund for customer. 

 

 

   

 
 
Stay Safe

 

 
Best Regards,

 

 
 
 Harsh Kothari 

 
 
 Operation Analyst 

 

 

 
 
Phone: +971 45739800 (Option 2)

 

 Email: 
[email-masked] 

 
 
 Error! Filename not specified. 

 

Error!
 Filename not specified.

 

 A
 letter to our community 

 
 #stayUPBEAT 

 

  

 

 
On Sat, 10 Oct at 8:32 PM
, MAX Support Team <[email-masked]> wrote:

 

 

  

 

 
  
Problem Statement: ​rejected refund 
Order Date : Aug 16, 2020 
Order ID: 6216407060 
Tracking ID: S002203861584 
Assistance Required: Need refund for customer. 
 
Issue Description: the refund has not been initiated yet  

 
 
 please do needful. 
 
Regards, 
CS Team Ammar Asif 

 

  

 

 
 
446901:58665

 

 

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