Subject: damge items
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: Bharat Sharma <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 11 Oct 2020 03:31:55 -0700 (MST)

Hi team 

WWD DAMAGED ITEM 

Order Date : Oct 7, 2020 

Order ID: 9606826094 
Tracking ID: FP1008000111 
Assistance Required: Damaged Item Recieved 

Issue Description: Customer emailed us informing that he/she received the item on 23/10/19 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards,