Subject: [JIRA] (REL-121323) Return process request (RMA : 24140179 order ID : 6220024696)
From: "Sankar T (Jira)" <[email-masked]>
To: "shakeeb arsalan" <[email-masked]>
Date: Sat, 10 Oct 2020 17:14:16 +0000

Sankar T *made 1 update* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-121323 Return process request (RMA : 24140179 order ID : 6220024696) 

Sankar T *made 1 update* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMTYxYzQ2MWE2ZGZkNDM4ZTg3MDQyNjAwMDY1NzEyYjYiLCJwIjoiaiJ9 )

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REL-121323 ( https://landmark.atlassian.net/browse/REL-121323?atlOrigin=eyJpIjoiMTYxYzQ2MWE2ZGZkNDM4ZTg3MDQyNjAwMDY1NzEyYjYiLCJwIjoiaiJ9 )

Return process request (RMA : 24140179 order ID : 6220024696) ( https://landmark.atlassian.net/browse/REL-121323?atlOrigin=eyJpIjoiMTYxYzQ2MWE2ZGZkNDM4ZTg3MDQyNjAwMDY1NzEyYjYiLCJwIjoiaiJ9 )
Updates
Sankar T 9:11 pm GST Assignee: Suhas Bennikal [email-masked]
Comments
Sankar T 9:11 pm GST

The refund has been processed for properly created RMAs.

I have not processed the refund for the canceled RMAs as it has to be checked with the SCM team before processing and the RMAs which were created when the consignment status is still in shipped or intransit status as there is a chance of double refund to the customer when we get a consignment update from fareye.

Also, kindly recheck the eligible RMA whether it has been processed or not because it might get missed during bulk processing.Thanks for understanding.

View issue ( https://landmark.atlassian.net/browse/REL-121323?atlOrigin=eyJpIjoiMTYxYzQ2MWE2ZGZkNDM4ZTg3MDQyNjAwMDY1NzEyYjYiLCJwIjoiaiJ9 )

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