Subject: Re: Arabic Language Test - Mohd Salman
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 10 Oct 2020 02:32:05 -0700 (MST)

Hi Harpreet, 

The candidate did not write much, 
my evaluation to what he has written is 4/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Thursday, October 8, 2020 12:54:52 PM 
Subject: Fwd: Arabic Language Test - Mohd Salman 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 7 Oct, 2020, at 21:41, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohd Salman / (+91) 8858573595 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First, I apologize to him, after that I find where I made a mistake and accept with a wide heart my mistake and promise him not to make a mistake again and complete his request as soon as possible and deal with him gently even if he gets angry 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm Mohd Salman 
I'm from orai dist jaloun 

• 4 Year Graduated in creed & philosophy in Arabic language at Al-Azhar University, Cairo, Egypt. 
• 1 Year Arabic course from Shaikh Zaid Arabic Arabic center, Cairo Egypt. 
• 3 Years Arabic course in Jamia Samdia Dist.Auraiya U.P India. 
• Maulvi, Alim Kamil Fazil dabble Fazil from Arabic, Persian, board Lucknow UP India. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين خدمة العملاء الجيد و جيدا جدا هو بحسب الأخلاق و التعامل معه 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	الأخلاق العالي 
التعامل الجميل 
سرعة الإجابة 
الالتزام العمل 
عدم تكرار الخطأ 
سرعة الاستماع والفهم 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	انا سافرت الى القاهرة عاصمة مصر مرارا و تكرارا لاني كنت ادرس هناك و زرته اماكنها المختلة كالاهرامات الجيزة و المتحف المصري و النيل و غير ذالك كثيرا و تعاملت مع من يعيشون هناك و قضيت اياما لا انساها طول عمري