Subject: Item warranty Issue /// 9604475199
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 8 Oct 2020 20:32:21 -0700 (MST)

Hi Team, 

Kindly assist us if we providing warranty card for the below case. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 8 October, 2020 10:18:25 
Subject: Item warranty Issue /// 9604475199 

Hi Team, 

Tikcet:1522747 
Child Ticket: 1542126 

Problem Statement: Item warranty Issue 

Order Date : Sep 23, 2020 
Order ID: 9604475199 
Tracking Id: FP0924001840 

Assistance Required: Need urgent warranty card 

Issue Description: The customer is requesting to share the warranty card as the item #161520071 - - Pepe Jeans Jareth Floral Convertible Trolley Backpack - 32x45x15 cms comes under 2 Years Warranty. 

[ https://www.lifestyleshops.com/ae/en/School/Backpacks-&-Bags/Backpacks/LIFESTYLE-Pepe-Jeans-Jareth-Floral-Convertible-Trolley-Backpack---32x45x15-cms/p/161520071 | https://www.lifestyleshops.com/ae/en/School/Backpacks-&-Bags/Backpacks/LIFESTYLE-Pepe-Jeans-Jareth-Floral-Convertible-Trolley-Backpack---32x45x15-cms/p/161520071 ] 

I have already created child ticket but now it has been closed. 

Kindly check and advice. 

Thank you for your help! 

Regards, 
Shivani