Subject: Order not shipped as AWB not generating - Order ID 9604546682
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 8 Oct 2020 19:46:56 -0700 (MST)

Hi Team. 

Kindly assist us in below case. 

With regards to Order ID 9604546682, WH is stating that AWB is not getting generated. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 8 October, 2020 21:57:41 
Subject: Order not shipped as AWB not generating - Order ID 9604546682 

Hi Team, 

With regards to Order ID 9604546682, WH is stating that AWB is not getting generated. Kindly arrange the delivery or arrange for the refund. 

Problem Statement: Late Shipping 
Order Date : 24/09/2020 
Order ID: 9604546682 
Tracking ID: N.A 
Assistance Required: Need Urgent Delivery/Refund 

Issue Description: As per the Hybris there is no consignment details. The WH team has conifrmed that the AWB is not getting generated. 

Kindly assist with the delivery/refund. 

Regards, 
Nikhil