Subject: Re: SADAD On Validation
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, Seeta Seeta <[email-masked]>, Haedar Mohammad <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 6 Oct 2020 18:39:16 -0700 (MST)

Hi Malik, 

Please find the bank details: 

Account holder's name: Zainab Amer Abu Talib Asiri 
The bank's name: Al-Rajhi Bank 
Branch name: Mahayel Aseer branch 
Account number: 239000010006086049697 
IBAN: SA4580000239608016049697 
Account type: Current 

Regards, 
Fauzan 

From: "Malik Ismail" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Haedar Mohammad" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 4 October, 2020 17:00:12 
Subject: RE: SADAD On Validation 

Thanks Athar! 

[ mailto:[email-masked] | @Fauzan  Ahmad . Musalman ] – Please get bank details from customer. 

From: Mohammed Athar <[email-masked]> 
Sent: Sunday, October 4, 2020 11:40 AM 
To: Malik Ismail <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Haedar Mohammad <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: SADAD On Validation 

Hi Malik, 

	

Date 	

HijraDate 	

Time 	

Description 	

Remarks 	

Credit 

01/06/2020 	

09/10/1441 	

03:15 	

Merchant Payment 	

P1000000000004736500/5BAJDXD1591013577478 Payment 	

223.42 

Thanks & Regards, 

Athar Mohammed, 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, October 4, 2020 9:03 AM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Haedar Mohammad < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: SADAD On Validation 

Hi [ mailto:[email-masked] | 
@Mohammed Athar ] , 

Please check and confirm if amount received. 

SADAD translocation : P1000000000004736500 

Date : Jun 1, 2020 

Amount SAR 227 

Order ID 6495970203 

Regards, 

Malik 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 3, 2020 5:42 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Haedar Mohammad < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: SADAD On Validation 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

Kindly assist us if the amount has been captured for the below SADAD transaction. 

SADAD translocation : P1000000000004736500 

Order ID 6495970203 

Regards, 

Fauzan 

From: "Haedar Mohammad" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 3 October, 2020 06:01:52 
Subject: SADAD ISSUE 

Ticket 1539858 

Problem Statement: ON_VALIDATION_CANCELLED 

Order ID 6495970203 

SADAD translocation : P1000000000004736500 

Customer claims that the amount has deducted from his account 

Please check and advise 

Regards 

Haedar 

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