Subject: Re: Arabic Language Test - Mahadi Elsiddig
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 5 Oct 2020 07:32:39 -0700 (MST)

Hi Harpreet, 

Please ignore the previous email. 

The first answer from google. and i evaluate the 2 last answers 9 out of 10. 

Regards. 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "HR" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Monday, 5 October, 2020 19:59:59 
Subject: Re: Arabic Language Test - Mahadi Elsiddig 

Hi Harpreet, 

I evaluate the test 9 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Monday, 5 October, 2020 19:15:13 
Subject: Fwd: Arabic Language Test - Mahadi Elsiddig 

Hi Team, 

Please evaluate the test 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 5 Oct, 2020, at 14:33, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mahadi Elsiddig / (110120) 8447491568 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	first thing I lesten to complain carefully and try to absorb the anger and valued the situation after that I apologise to the customer for the mistake and ensure that we'll not happen again and I we'll solve the issue in short time and I we'll give a good discount for the next time 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is mahadi elsiddig 
I am 26 years old 
I am from sudan 
I came to India at 2013 to bangalore 
I studied bpharm at Aditya College and I graduated 
I had experience in technical field as I worked in call center for more than 6 months and I have a good knowledge in customer service 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الجيدة هي شيء لا يتجاوز تخيل العملاء. يحصل العميل على نوعه من الخدمة المتوقع من المنظمة، لكن العميل لديه شيء أكثر في رأيه من حيث الخدمة. الخدمة الجيدة هي شيء يعرض فعل طبيعي من العالم. في حين أن خدمة العملاء العظيمة هي شيء يتجاوز تخيل العملاء. الذهاب ميلا إضافيا والحصول على عامل "واو" داخل العميل. إنه عمل يجعل عميل يدهش. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	استطيع العمل لأوقات طويله وتحت الضغط 
استطيع المواظبه في العمل 
التعامل الجيد مع الزبون 
التعامل مع الحاسب الآلي 
اجاده اللغه العربيه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لغد زرت المدينه المنوره التي تقع في المملكة العربية السعودية والتي تعتبر من المدن المقدسه في الدين الإسلامي وبها كثير من الروحانيات حتى أن مناخها يختلف من بقيت مناخات المدن التي قد زرتها وأما من ناحيه السكان فإنهم طيبون القلب وحسن الخلق والخلقه وما ادهشني فيها ان سائقي السيارات يقفون للماره حتى يعبروا الطريق بسلام وكان طعامهم لذيذا وخصوصا مطعم اشتهرت بهي هذه المنطقه هو مطعم البيك والذي يقدم الدجاج المشوي على طريقتهم الخاصه مع السلطه الخضراء ولقد تعرفت على اناس طيبون القلب و هبت معهم الي الاسواق وزرنا مزارع النخيل التي تشتهر بها هذه المنطقه العريقه وأشجار النخيل هي التي تنتج التمر اللذيذ من أفضل أنواع التمر الذي ينتج في العالم هو تمر المدينه