Subject: RE: [#1380081] - Re: How did you enjoy shopping with us?
From: Akshay Berry <[email-masked]>
To: Centrepoint <[email-masked]>, olm kuwait <[email-masked]>, Midhun Madhu <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 5 Oct 2020 12:17:55 +0000

@olm kuwait<mailto:[email-masked]> @Midhun Madhu<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]> Please assist here as the customer is still waiting for the items to be collected from her.

Order ID: 8396532077
Tracking ID: RP08141000667
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Centrepoint <[email-masked]>
Sent: Monday, September 21, 2020 1:09 PM
To: olm kuwait <[email-masked]>
Cc: Midhun Madhu <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Fwd: [#1380081] - Re: How did you enjoy shopping with us?

External email sender, please take precaution.
Hi Team,

Any update on this?

Problem Statement: Late Collection
Order Date : Aug 9, 2020
Order ID: 8396532077
Tracking ID: RP08141000667
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on Aug 14, 2020 and till now the item has not collected from the customr so kindly arrange the collection on priority basis.

Regards,
Abhishek
On Wed, 9 Sep at 4:22 PM , Centrepoint <[email-masked]> wrote:
Hi Team,

Problem Statement:  Late Collection
Order Date : Aug 9, 2020
Order ID: 8396532077
Tracking ID: RP08141000667
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on Aug 14, 2020 and till now the item has not collected from the customr so kindly arrange the collection on priority basis.

Regards,
Abhishek
On Wed, 12 Aug at 4:28 PM , Silver Lyn Silva <[email-masked]> wrote:
Hello i had some of my orders cancelled and am looking forward to get my refund.
I have received another box which is not my purchased orders, how to arrange return of that? I contacted the delivery man but refused to take it back and told me to report back to you.

Thanks

On Mon, 10 Aug 2020 at 17:16 Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Please let us know.
[Image removed by sender.  Centre Point logo]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453141573&sdata=JOgRvyzUHnNJqd7ZVsxxufq%2FLK%2BzYiIj69e5pg8NmW0%3D&reserved=0>
Download our apps now
[Image removed by sender.  ios icon]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fitunes.apple.com%2Fkw%2Fapp%2Fid1161310479f%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453151567&sdata=QZEAIxPv%2FXNkpInXvPdbzwwCSprGW0vWStZp4A9mjd0%3D&reserved=0>
[Image removed by sender.  android icon]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.landmarkgroup.centrepointstores%26referrer%3Dutm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453151567&sdata=DTdbG7A8PksUGccVzW1gNj0DevsrKutU1ouWzD4nreE%3D&reserved=0>
iPhone<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fitunes.apple.com%2Fkw%2Fapp%2Fid1161310479f%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453161553&sdata=VclCzokNZakexN0qxuDEvWpjvRJ8eo%2Fz%2FIxn9xt1Xls%3D&reserved=0>
Android<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.landmarkgroup.centrepointstores%26referrer%3Dutm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453161553&sdata=giKjg726MXuquOEDVDYUA4Juafk9oglq64nd2NOVDf4%3D&reserved=0>
Babyshop<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.babyshopstores.com%2Fkw%2Fen%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453171555&sdata=boRfczCXmuWo9smLOJKpmm9YVctg8hxbw5XMI%2FKWIik%3D&reserved=0> Lifestyle<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lifestyleshops.com%2Fkw%2Fen%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453171555&sdata=4ItEGguB7%2FGjSRWhJ3oV6vQ1FgLKKAnNACc4h1rsqoI%3D&reserved=0> Splash<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.splashfashions.com%2Fkw%2Fen%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453181551&sdata=rBQ3Zgl%2Bj8%2B04ZzfPhz0B7xjEdCALQfIcRd1wvwXZ8g%3D&reserved=0> Shoe Mart<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shoemartstores.com%2Fkw%2Fen%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453181551&sdata=Dipio76GLpD0NOZAvpbs2x0tEPmAVsF75C%2FpSAUByeA%3D&reserved=0> Offers<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Foffers%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453191540&sdata=j9ByL7Uj1frXDDTD%2B7Mw0CI%2FOrKZV%2FCG1n%2B4tb5DG20%3D&reserved=0> Clearance<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fsearch%3Fq%3Dbadge.title.en%253AClearance%26clr%3Dtrue%2526utm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453191540&sdata=Ikesc5qchDurt0Pd3OzI9jQshj%2Fr5VBQ%2FNELpRvIxU4%3D&reserved=0>
We’d love your feedback.
Hi Silver lyn silva, your opinion means the world to us and we'd appreciate if you took a minute to tell us how we're doing.
How likely are you to recommend CentrepointStores.com to your friends?
0<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D0%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453201536&sdata=p9NZXZs%2FvRq6XihX6WiYRQqnKNbiEklHGSKhOvcX5N4%3D&reserved=0> 1<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D1%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453201536&sdata=OosO4Jk8NiRJfCnXVYn%2BKnYds0sGHKj1aJl74b41NoU%3D&reserved=0> 2<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D2%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453211527&sdata=FxeGdmzblC1NdY8yJ%2BBGdM6bKoR%2By3p5xR%2FhX%2FssJTY%3D&reserved=0> 3<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D3%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453211527&sdata=1qAP8ty%2FjZLXedO8VU4Jnx3N89YfoMIJcVI1keIdNUo%3D&reserved=0> 4<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D4%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453221526&sdata=GKDJPzHxKe9w%2FsZHqN5Od6aVk7OWAzBOdjtvJsww0Ag%3D&reserved=0> 5<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D5%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453221526&sdata=ge7W4PGzAGhb7lY8X4%2FGSS%2BBa%2FjM%2F5PLi2CXe%2FkmEEo%3D&reserved=0> 6<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D6%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453231520&sdata=UOvolEWjUzwdUNvXn%2BvZY%2FljAioD2EtfuwWUpi1VVLQ%3D&reserved=0> 7<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D7%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453231520&sdata=GtFQWXlEa72%2BOLSKUURln70K4RMEct%2FfGXiAq4dn56M%3D&reserved=0> 8<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D8%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453241516&sdata=qwN5uHiurnEELKqv3B0%2BtuIkuSOEZqSNIY7i%2BNLf1Ug%3D&reserved=0> 9<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D9%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453241516&sdata=Z5wpOtFjdX9MA0D0nWhjskGIW9K6lM185ZuVgao8gsw%3D&reserved=0> 10<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fnps%2FcaptureRating%3FnpsRating%3D10%26encdata%3DVgfLi%252BotFuxJzDvBcBmG2pElC%252BRxRB3EeOSWvjRiIhM%253D%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453251510&sdata=OK5OmfdBdH%2BZ4g%2FP61lv%2BVIkqtXJQO9WuRMuRVuTS3Q%3D&reserved=0> Not at all Likely Extremely Likely
Need help? Get in touch
[Image removed by sender.  mailus]<mailto:[email-masked]?Body=Contacted>
Write us an email now, we'll get back to you as fast as we can.

[Image removed by sender. facebook]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FCentrepointME&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453251510&sdata=siHvrPRIVwzQSZnwr3GIUwPNAByj9ZFgj1zTCi7JfgE%3D&reserved=0>
Connect with us on your favourite social network.
[Image removed by sender.  twitter]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fcentrepointme&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453261502&sdata=8xhmzhscRjQHTQGy6amM2%2FbXStBbKdvWAWfboWtU5zg%3D&reserved=0>
Reach out in 140 characters! We are @centrepointme.

[Image removed by sender.  call]
Call us on 18-00-871.
7 days a week, 24 hours a day
© $year Retail World Limited

Privacy Policy<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fprivacypolicy%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453261502&sdata=nEcR%2FsR87Vrc7z8GCHNA0AmVMHm1%2FP3iHTtMcY4ANVo%3D&reserved=0>  | Terms & Conditions<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Ftermsandconditions%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dnet_promoter_score_KW_en&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C4ce116bb0ecc4cb41ae708d85e0dfc0a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637362761453271504&sdata=G4Ix5tp9xaHIVR0aUlD7Yjz71dMyBeuGX3gI3wOI%2FL0%3D&reserved=0>

1380081:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com