Subject: Re: KNET ON VALIDATION
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 2 Oct 2020 03:34:56 -0700 (MST)

Hi Abhishek, 

First create a Knet ticket for the odder 8201982752 if it not processed within 5 days then escalate to us. 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 2 October, 2020 11:02:29 
Subject: KNET ON VALIDATION 

Hi Team, 

Kindly ignore the previous mail. 

With reference to order number 8201982752 for the amount KWD 9.800 has not been placed successfully as the payment from the KNET account user has been unsuccessful. 

Amount hasn't been captured in hybris and there is no payment details in hybris. However, customer shared the bank statement showing amount debited twice to his account. Also one order customer placed but there is no details in hybris for the amount KWD 5.900. Bank statement is attached. 

Kindly check and do the needful. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 2 October, 2020 11:01:34 
Subject: KNET ON VALIDATION 

Hi Team, 

With reference to order number 8201982752 for the amount KWD 9.800 has not been placed successfully as the payment from the KNET account user has been unsuccessful. 

Amount hasn't been captured in hybris and there is no payment details in hybris. However, customer shared the bank statement showing amount debited twice to his account. Also one order customer placed but there is no details in hybris for the amount KWD 5.900. Bank statement is attached. 

Kindly check and do the needful. 

Regards, 
Abhishek Borgaonkar