Subject: Re: Amount Deduction // [email-masked] // 1463377
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, harish thakor <[email-masked]>
Date: Fri, 2 Oct 2020 01:47:19 -0700 (MST)

Hi Rashid, 

Kindly update us on below case. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "harish thakor" <[email-masked]> 
Sent: Thursday, 17 September, 2020 19:34:43 
Subject: Re: Amount Deduction // [email-masked] // 1463377 

Hi Rashid 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, September 15, 2020 12:11:57 PM 
Subject: Amount Deduction // [email-masked] // 1463377 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 07 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh