Subject: refund issue case ID: 1487595
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 30 Sep 2020 21:19:58 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 13-Aug-2020 
Order ID: 6215619795 
Tracking ID: 46172432644;H22C636 
Assistance Required: Need refund for customer. 

Issue Description: the items have been returned to WH conloc under above tracking ID 

I escalated to WH conloc but they said that this order does not exist i shared the screenshot of hybris with them telling that this is a correct order ID please check again but its been more than 11 days since then no reply 

please do needful. 

Regards, 
CS Team Ammar Asif