Subject: Re: Arabic Language Test - Bhargav Geriya
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 30 Sep 2020 06:43:44 -0700 (MST)

Hi Harpreet, 

the overall evaluation is 6/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, September 30, 2020 12:00:42 PM 
Subject: Fwd: Arabic Language Test - Bhargav Geriya 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 29 Sep, 2020, at 17:26, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Bhargav Geriya / (\uD83D\uDE4F\uD83C\uDFFB *જય શ્રી કૃષ્ણ* \uD83D\uDE4F\uD83C\uDFFB) 7016182692 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	My office is located in Gurgaon and usually there is a lot of traffic in the area. We made sure that the order was placed during rush hours, Guessing this can only be done through experience and your knowledge about the area. Usually every outlet has a peak time when there is a lot of rush inside. It's always better to place your order at that moment. Next, we made sure that we were present at the entry Gate of our office 2 minutes before the delivery time. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Personal background. 
My name is Bhargav ishvarlal Geriya, I borne and brought up in Rajkot city Gujarat, 
I am married and I have one kids and in my family my mother, my wife, one younger brother and my one kids, current I am living in delhi. 

Educational background. 
I have completed my Intermediate from Government high school after that I have complicated my Graduation from Saurashtra university. 

Professional background. 
I have total work experience 11 years 3 month, I started work with Vakul dental care as co,tachnition in rajkot, after that I have experience international marketing in Sudan country, after that I came back in india and joined Patidar Textiles as Inventory purchase managerin jetpur, after that I have experience as a arabic interpreter under Dr. S.C.Manchanda( D.M.Cardiologist of Heart)in delhi,after that I have experience as a arabic interpreter under the Madmonks Healthcare company in delhi. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	هناك فرق واضح بين خدمة العملاء الجيدة والرائعة. خدمة الدعم الجيدة تعني تلبية توقعات العملاء ، وهذا يؤدي إلى قاعدة عملاء آمنة. بينما تشير خدمة العملاء الرائعة إلى تجاوز كل التوقعات ، مما يؤدي إلى بناء الولاء للعلامة التجارية كنتيجة إيجابية. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	

معلومات تفصيلية حول المنتج / الخدمات التي قدمتها. 

مهارات الاتصال الفعال. 

الصبر على الاستماع للعملاء. 

حس فكاهي جيد. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	هنا أود أن أتحدث عن أحمد آباد ، الذي أعجبني أكثر. في شهر ديسمبر الماضي زرت هناك مع شقيقتي ابنة عمي زرت هناك عدة مرات لأن أقاربي يعيشون هناك. إنها مدينة ضخمة وصاخبة وتشتهر أيضًا بقيمها التاريخية. الآن أطلق عليها بعض الناس اسم المدينة الذكية ، والسبب وراء ذلك تطورت هذه المدينة يومًا بعد يوم. الآن لديها العديد من الشركات متعددة الجنسيات ومجمع التسوق الحديث والطرق المتطورة وما إلى ذلك وهناك العديد من الأماكن التاريخية. هناك العديد من الأماكن التي أحببتها أكثر مثل صبرماتي اشرم وبحيرةكانكاريا و سابارماتي ريفرفرونت ، كما أنني تذوقت بعض الأطعمة المحلية في مانيك تشوك هناك مثل خامن و بافبهاجي أحمد آباد كل هذا الطعام الذي أحب تناوله. إذا سنحت لي الفرصة ، فأنا أريد الاستقرار هناك