Subject: Fwd: Arabic Language Test - Malik Mohd Ahmad
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 30 Sep 2020 00:17:00 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Sep, 2020, at 15:27, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Malik Mohd Ahmad / (9540548707) +919718081073 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Sorry sir for inconvenience 
Actually I put your address incorrectly that's why you got late I am trying to send your order as soon as possible. 
I promise that it will happen again. 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Malik mohd ahmad 
I did graduation and master degree in Arabic language from jamia millia Islamia. 
I worked Artemis hospital Gurgaon as a associate Arabic interpreter around 4.5 years. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق عندي بين الزبون الجيد والزبون الرائع هو ان الأول يكون راضيا عن الخدمات لكن الثاني يكون مخلصا أيضا. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	الأول عندي خبرة كبيرة فى تعامل مع الزبون واعرف كيفية التعامل معه بجديد 
والثاني انا اعرف اللغة العامية لدول العرب خاصة العراقية،العمانية والسودانية مع اللغة الفصحى 
والثالث انا اعرف الثقافات والتقاليد العربية التى تساعد كثيرة فى مجال الخدمات 
والرابع اكون صادقا أمينا 
والخامس اكون مواظبا على الوقت والإخلاص فيه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	انا زرت مدنا كثيرة فى الهند ومن احسن المدن التي زرتها هى مدينة كوتشى بكيرالا 
كوتشى بكيرالا هى مدينة نظيفة جدا وشهيرة بطبيعتها الخلابة 
يأتي إليها زوار من جميع أنحاء البلاد وخارجها لمشاهدة المناظر البهيجة 
هذه المدينة تشتهر بسواحلها الطبيعية والمولات الشاهقة والمحلات التجارية والشركات الصناعية والمستشفيات الراقية 
هذه المدينة اعجبتني كثيرا