Subject: Fwd: Arabic Language Test - Naseem Nadwi
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 29 Sep 2020 23:32:33 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 29 Sep, 2020, at 19:55, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Naseem Nadwi / (250609) 8930949325 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Hi sir thank you for caling pizza Hut just me give a moment let me chek the status of your order . Can you please conform your address it is my humble apology that you did not received your order due to wrong address updation from my end . now I will update the right address and our customer exceexceutive will reach at your destition as soon as possible we will improve service in our future so that you can not face this situation again from our end. We are thankful for your patinece we want to meet in the future for corret our this horribal mistake 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is naseem, I have done ba Arabic from jamia millya islamya I have five years of express I can speak Arabic language very well 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	یجب علینا ان نتحدث بکل عطف، لا بد لنا ان نعطی احسن واجود 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اذا کان العمیل غاضبا منا ، فلا یزال نتحدثبسکون واطمینان، یجب علینا ان نعد الفوائد، لن اعود الخطا من جدید، نحن نبذل ان العمیل ما جاء 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سافرت الی آجرا تعد قلعة أغرا أحد مواقع التراث العالمي من قبل منظمة الأمم المتحدة للتربية والعلم والثقافة. تقع قلعة أغرا في مدينة أجرا في ولاية أترابراديش الهندية. وتسمى أيضًا القلعة الحمراء. يقع تاج محل الشهير عالميًا على بعد 2.5 كم جنوب غربي المدينة. 
لقد كان أهم حصن في فترة المغول في الهند. عاش ملوك موغال الهند بابار ، همايون ، أكبر ، جهانجير ، شاه جهان وأورنجزيب هنا وحكموا الهند بأكملها من هنا. كان هنا أعظم كنز وأصل وسكّ الدولة. واصل السفراء الأجانب والمسافرون وكبار المسؤولين زيارة هنا الذين صنعوا التاريخ في الهند وجدت آجرا أحسن أجود