Subject: Re: RMA to be processed for Order ID 9797150337 -1000002479
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Pooja Sharma <[email-masked]>
Cc: Shatakshi Pandey <[email-masked]>, Ashutosh Mani Tripathi <[email-masked]>, Krishnaraj K <[email-masked]>, Gopinath N <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, "Ankit Kumar (TCS)" <[email-masked]>, Rehan Khan <[email-masked]>
Date: Tue, 29 Sep 2020 02:27:27 -0700 (MST)

Hi Team, 

Any update as the customer is chasing us for the refund. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Pooja Sharma" <[email-masked]>, "Shatakshi Pandey" <[email-masked]>, "Ashutosh Mani Tripathi" <[email-masked]>, "Krishnaraj K" <[email-masked]>, "Gopinath N" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Ankit Kumar (TCS)" <[email-masked]> 
Sent: Monday, September 28, 2020 12:01:18 AM 
Subject: RE: RMA to be processed for Order ID 9797150337 -1000002479 

Hi [ mailto:[email-masked] | 
@Pooja Sharma ] [ mailto:[email-masked] | 
@Krishnaraj K ] [ mailto:[email-masked] | 
@Gopinath N ] 

The order has been returned to us previously as per return tracking ID RP0814001029 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Pooja Sharma <[email-masked]> 
Sent: Sunday, September 27, 2020 10:26 PM 
To: Jessie Caparas <[email-masked]>; Shatakshi Pandey <[email-masked]>; Ashutosh Mani Tripathi <[email-masked]>; Krishnaraj K <[email-masked]>; Gopinath N <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ankit Kumar (TCS) <[email-masked]> 
Subject: RE: RMA to be processed for Order ID 9797150337 -1000002479 

This is not yet received in warehouse as per 3PL status. [ mailto:[email-masked] | 
@Krishnaraj K ] [ mailto:[email-masked] | 
@Gopinath N ] – Request you to check if this has been part of the “cancelled” order and it pushed to Sahla. Cant see this in Sahla report. 

Regards, 

Pooja Sharma 

Manager IT - Projects 

LMIT Planning 

Landmark Tower, Dubai Marina, Dubai 

Contact Number 04-517-4208 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 27, 2020 10:05 PM 
To: Shatakshi Pandey < [ mailto:[email-masked] | [email-masked] ] >; Ashutosh Mani Tripathi < [ mailto:[email-masked] | [email-masked] ] >; Pooja Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RMA to be processed for Order ID 9797150337 -1000002479 
Importance: High 

Hi [ mailto:[email-masked] | 
@Shatakshi Pandey ] [ mailto:[email-masked] | 
@Ashutosh Mani  Tripathi ] [ mailto:[email-masked] | 
@Pooja Sharma ] 

Please assist on the below. 

The item has already been received in the WH and we just need this RMA processed, not picked up. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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