Subject: Ticket Assigned - Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 29 Sep 2020 07:30:06 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions This is in regards to the purchase of a stroller on last week Thursday on 24th Sept from Center Point Burjuman the color that we requested wasn't available at that point of time,so the executive said they will get the item delivered at our door step but later they called and informed they cant deliver it here so is it ok to deliver at nearby babyshop which we agreed but then unfortunately they said that its again not possible to deliver it at Sahara center as well. 

Now we personally collected the item from burjuman on 27th Sept and get it home. we were unable to fix so we contacted both the places but none of them helped us ... 
This is so unprofessional as we are a regular customer and we do not expect the things this way from such a big brand . 
If you will check our Instagram page mom_to_a_leo we keep tagging you but this is really disheartening. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1529669