Subject: Ticket Assigned - Re: ﻿Your return has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Sep 2020 06:58:31 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your return has been processed  Hello Sir,

But this is not what agree on!!!!

It's a shame that you have simply refund the money amount only to correct your mistake, as I made a call a week before with the duty manager and she promised to issue gift voucher as small apology for receiving such shameful badly used shoes!!!!

Please be informed if you didn't manage well to solve this issue as soon as possible, I will post it in all of your social media channels.

Ehab.
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Saturday, September 26, 2020 12:47 PM
To: Ehab AlDibeh <[email-masked]>
Subject: Your return has been processed

RE: Order number 9602772643

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Your return has been processed.
Hi Ehab AlDibeh, your refund for order number 9602772643 <https://www.centrepointstores.com/ae/en/my-account/order/9602772643?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en> has been processed. For details on when you will receive your refund amount, please refer to our FAQ page<https://www.centrepointstores.com/ae/en/faq?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>.

Remember, you can also easily cancel and return the products online.
Order Details

Item

Description

Total Price

[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/22009BLACK-22009-SMSS19300519_01-150.jpg] <https://www.centrepointstores.com/ae/en/p/161333622?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
SHOEMART
Comfort Formal Slip-On Loafers
Color: Black
Size: 42
Quantity: 1
AED 45.64

Total   AED 45.64
Total Refund Amount     AED 45.64
Items that are cancelled or refunded are not eligible for Shukrans.
Your refund:
AED 1.51 will be refunded to My Credit.
Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
To learn more about how My Credit works, take a look at our Help Centre.<https://help.centrepointstores.com/hc/en-us/sections/115000718374-Returns-Policy>

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