Subject: Manually refunded by payfort
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Abdulqader Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 27 Sep 2020 05:10:37 -0700 (MST)

Hi Malik, 

With reference to order # 6211977923 
RMA: 24044380 

As per hybris the refund has been done on 01 Aug 2020. (Manually refunded by payfort). But customer claiming that he did not received the refund yet. 
Kindly check and update us with the refund status. 

Thank you for your help. 

Regards, 
Fauzan