Subject: Re: On Validation order #8389548360 & 8389543710
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, Seeta Seeta <[email-masked]>, Harish thakor <[email-masked]>, escalations dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 20 Sep 2020 05:19:10 -0700 (MST)

Hi Rashid 

PFA and advise, 

The customer is chasing us for the refund. 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "lessin kumar" <[email-masked]>, "Rashid Kaskar" <[email-masked]> 
Cc: "Hemyar Nasser" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Harish thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Sent: Friday, September 4, 2020 2:50:00 PM 
Subject: Re: On Validation order #8389548360 

Hi Team, 

Please help us to close the below case. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "lessin kumar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "harish thakor" <[email-masked]> 
Cc: "Hemyar Nasser" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Sent: Saturday, 25 July, 2020 20:19:11 
Subject: On Validation order #8389548360 

Hi Team, 

With reference to order # 8389548360 
The order is marked as on validation cancelled and customer claiming that the amount has been deducted under transaction ID: 017855003360 
Amount KWD27.00 

Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 29 June, 2020 13:50:16 
Subject: Refund 

Dear team, 
customer said there is deducted amount from her account but order showed on ON_VALIDATION_CANCELLED and no transaction 

Order Details 
Order Number:8389548360 
Order Created:Jun 26, 2020 
no of transaction provide by customer :017855003360 
regards