Subject: The Oder is ON_VALIDATION_CANCELLED but the amount is captured in Payment
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 19 Sep 2020 00:04:25 -0700 (MST)

Hi Team 

Problem Statement: The Oder is ON_VALIDATION_CANCELLED but the amount is captured in Payment 
Transactions 

Order Date: Sep 13, 2020 
Order ID: 8202810013 
Total Price: KWD15.66 
Identifier: KNET 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 
and the customer is demanding a refund so we request to initiate the refund on your priority basis. 

Regards 
Hafizullah