Subject: Re: refund/ 6484665489
From: Sankar T <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 17 Sep 2020 07:55:24 +0000

HI Shakeeb,

Please ask the customer to check with the bank using RRN.

Thanks,
Sankar.

From: Shakeeb Arsalan <[email-masked]>
Date: Thursday, 17 September 2020 at 1:13 PM
To: Malik Ismail <[email-masked]>, Sankar T <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Subject: Re: refund/ 6484665489

** This mail has been sent from an external source **
Hi Team,

Any update ?
________________________________
From: "Malik Ismail" <[email-masked]>
To: "sankar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Cc: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Saturday, September 12, 2020 11:28:36 AM
Subject: FW: refund/ 6484665489

Hi Sankar,

Can you please confirm refund for 6484665489. As per attached bank statement from customer no refund received.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, September 7, 2020 5:05 PM
To: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: refund/ 6484665489

External email sender, please take precaution.
Hi Team,

Need your advise here to close the case as it is pending since long time.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 September, 2020 19:23:24
Subject: refund/ 6484665489

Hi team,

with reference to order number: 6484665489

The refund has been initiated manually  by PayFort on 7/11/20 but the customer is complaining that he has not received the refund.
kindly check the bank statement provided by the customer and advise.

Refards,
Asjad.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com
The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. Access to this email by anyone else is unauthorized. This communication may contain confidential or legally or privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. Any opinion, advise or views expressed in this mail are not necessarily the views of Company and no binding nature of the content /message shall be implied or assumed unless the sender has done so expressly with the due authority.