Subject: Knet on validation order
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 13 Sep 2020 21:46:05 -0700 (MST)

Hi Team, 

Customer has made two order Sep 07, 2020 for the amount KWD 17.50. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Bank statement shared by the customer has been attached for deduction of amount 

Customer Name: Ashik Ali.V 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar