Subject: Re: Refund Issue
From: Shakeeb Arsalan <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 12 Sep 2020 08:44:13 -0700 (MST)

the order has been cancelled before we capture the amount 
inform the customer the same and ask him to check with his bank 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, September 6, 2020 2:58:08 PM 
Subject: Refund Issue 

Hi Team, 

Problem Statement: Refund Issue 

Order Date : Aug 30, 2020 
Order ID: 6220043855 
Total Price: SAR186.07 
identifier: APPLE_PAY 

Assistance Required: Need Urgent Refund 

Issue Description: As per the Hybris the Order has been marked CANCELLED due to out of stock but still the amount has been refunded and the customer is asking refund of this order so we request that please do the needful. 

Regards, 
Hafizullah