Subject: Re: content mismatch / 6212268927 KSA
From: Shakeeb Arsalan <[email-masked]>
To: Mohamed Mahmoud <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 8 Sep 2020 00:06:52 -0700 (MST)

Hi Mohamed 

the voucher has been shared with the customer successfully. 

Regards 
Shakeeb 

From: "Mohamed Mahmoud" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 8 September, 2020 10:05:35 
Subject: FW: content mismatch / 6212268927 KSA 

Hi [ mailto:[email-masked] | 
@seeta.seeta ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] please do the needful 

Thanks, 

From: Gito Varghese <[email-masked]> 
Sent: Monday, September 7, 2020 1:50 PM 
To: Raveen Sethupathy <[email-masked]>; Mohamed Mahmoud <[email-masked]>; Ron Thomas <[email-masked]>; Julius Rodrigues <[email-masked]>; Namrita Kanjani <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Re: content mismatch / 6212268927 KSA 

Dear Babyshop Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: T30-7S4D-M383-CWHH-M|Start Date: 07.09.2020 00:00:00|End Date: 07.11.2020 00:00:00 

Type: Serial Voucher|Concept: BABYSHOP|Territory: KSA|Checkout Site: N/A 

Value: 87 SAR|Minimum Threshold Value: 100 SAR|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

Regards, 
Gito Varghese 

Digital Marketing Coordinator 

Web Team | Landmark Group 

T: +97145172153 

From: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, September 6, 2020 at 9:51 AM 
To: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] >, Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >, Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >, Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >, Gito Varghese < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: content mismatch / 6212268927 KSA 

[ mailto:[email-masked] | @Gito Varghese ] 

-- 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 6, 2020 9:01 AM 
To: Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: content mismatch / 6212268927 KSA 

Dear Team, 

Kindly issue a BABYSHOP Voucher value 87 SAR TH 100 SAR valid for two month 

Thanks, 

Mohamed Ali 

From: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 3, 2020 6:08 PM 
To: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: content mismatch 

Hi Mahmoud, 

Pls issue a GV for product value = SAR 87 redeemable on SAR 100 to customer. 

I will be asking the relevant team to check & resolve this issue. 

Regards, 

Sachin 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 3, 2020 5:16 PM 
To: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: content mismatch 

Hi Sachin, 

Kindly find the mentioned 

Order num : 6212268927 KSA 

Thanks, 

Mohamed Ali 

From: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 3, 2020 9:28 AM 
To: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: content mismatch 

Hi Mahmoud 

Both products are suppose to be pack of five. 

Pls share, from which territory this issue is & order number, so we can check with WRH team. 

Regards 

Sachin 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 3, 2020 9:06:57 AM 
To: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: content mismatch 

Dear Sachin, 

Kindly can you check the below case as the customer ordered the same product twice and on website showing as set of 5 pieces however she received only 4 

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.babyshopstores.com%2Fsa%2Fen%2FClothing%2FGirls%2FInnerwear%2FBABYSHOP-Juniors-Solid-Boxers-with-Elasticised-Waistband---Set-of-5%2Fp%2F159881112&data=02%7C01%7CMohamed.Mahmoud%40landmarkgroup.com%7Ca28c6221f1df4014b44108d853135f94%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637350689955282094&sdata=X4zgZn%2FtO%2BQsO7Qp5yo2b%2BpXocpxmUDjLlryFBHCK94%3D&reserved=0 | https://www.babyshopstores.com/sa/en/Clothing/Girls/Innerwear/BABYSHOP-Juniors-Solid-Boxers-with-Elasticised-Waistband---Set-of-5/p/159881112 ] 

Thanks, 

Mohamed Ali 
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