Subject: Re: Not shipped items / need to be cancelled 6204846542
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 7 Sep 2020 03:14:46 -0700 (MST)

Hi Jessie. 

Please assist in the following case. 

Regards 
Shakeeb 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeel Ahmad Hajam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 2 September, 2020 15:15:45 

Hi Team, 

Order Number :6204846542 
Order Created:Jul 1, 2020 

The customer received only one items. 
as we checked in hybrise and the following items have not been shipped nor cancelled. 
:161098371,162375382,162488570,162578080,161098365 
,161096639,162488557,162094814,162094844,162073519,162073525 ,162089594,162094688,162459577 

the issue has been added to the cancellation sheet but no action has been taken. 

We request you to help in getting this items cancelled so we can have the customer refunded the soonest. 

Regards, 
Tawfik