Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 08 Nov 2019 14:15:21 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           05:48 PM, 08th Nov                   Fauzan                   Hi, Thank you for contacting us. How may I help you?           05:50 PM, 08th Nov                   Fauzan                   Amir is here to assist.           05:50 PM, 08th Nov                     User                    i am unable to link with Shukran card, please help me out           05:50 PM, 08th Nov                   Fauzan                   Happy to help you, just a moment please           05:51 PM, 08th Nov                   Fauzan                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.
 
To link your Shukran card, please follow the below steps:

 
1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage

 
After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           05:51 PM, 08th Nov                     User                    it's showing that the card is temporarily blocked           05:51 PM, 08th Nov                   Fauzan                   Kindly provide us with your order number           05:52 PM, 08th Nov                   Fauzan                   or email attached to your account with us.           05:52 PM, 08th Nov                     User                    [email-masked]           05:53 PM, 08th Nov                     User                    [email-masked]           05:53 PM, 08th Nov                     User                    r u there..?           05:55 PM, 08th Nov                   Fauzan                   Kindly wait a moment           05:56 PM, 08th Nov                     User                    okay           05:56 PM, 08th Nov                   Shakeeb               
     We have unblocked your shukran card           06:01 PM, 08th Nov                     User                    k,           06:01 PM, 08th Nov                   Shakeeb                   kindly next time enter the correct details           06:01 PM, 08th Nov                   Shakeeb                   anything else i can help you with ?           06:02 PM, 08th Nov                     User                    i did it correctly, but its due to technical error in your app           06:03 PM, 08th Nov                   Shakeeb                   it's ok dear           06:09 PM, 08th Nov                   Shakeeb                   we are here always to help you           06:09 PM, 08th Nov                   Shakeeb                   Have a nice day           06:09 PM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/236008