Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Oct 2019 16:50:19 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:35 PM, 19th Oct                   User                    Need ur help to change click and collect order to home Deleivery please           08:36 PM, 19th Oct                 Shakeeb                   Hi, Thank you for contacting us. How may I help you?           08:36 PM, 19th Oct                   User                    Hello shakeeb           08:36 PM, 19th Oct                   User                    Can u help pls           08:37 PM, 19th Oct                 Shakeeb                   We are sorry Dear, but after placing click and collect order it can be changed to home delivery.           08:37 PM, 19th Oct                   User                    Ooh no           08:38 PM, 19th Oct                   User                    can anyone of my friend come and collect it ?           08:38 PM, 19th Oct       
             User                    If not then need to cancel the order           08:39 PM, 19th Oct                 Shakeeb                   yes, sure           08:39 PM, 19th Oct                   User                    Sure for?           08:39 PM, 19th Oct                 Shakeeb                   but they should be having their own ID cards and picture of the confirmation message of the collection           08:40 PM, 19th Oct                   User                    Yeah that they should be having it           08:41 PM, 19th Oct                 Shakeeb                   yes can your friend collect the order on your behalf           08:41 PM, 19th Oct                   User                    Many thanks shakeeb           08:41 PM, 19th Oct                 Shakeeb                   anything else i can help you with?           08:41 PM, 19th Oct                   User                    any idea by when can my order will be ready to collect pla           08:41 PM, 19th Oct   
               Shakeeb                   you're most welcome           08:41 PM, 19th Oct                   User                    pls*           08:41 PM, 19th Oct                 Shakeeb                   can you give me the order NO           08:42 PM, 19th Oct                   User                    your order number is 9757897417           08:43 PM, 19th Oct                 Shakeeb                   ok give me a moment           08:44 PM, 19th Oct                   User                    Sure           08:44 PM, 19th Oct                 Shakeeb                   thank you for your patience           08:45 PM, 19th Oct                 Shakeeb                   your order will be ready for collection within 2-3 days           08:45 PM, 19th Oct                   User                    Not possible on by Monday pls?           08:46 PM, 19th Oct                 Shakeeb                   you will be contacted by us once it is ready for collection           08:46 PM, 19th Oct    
              Shakeeb                   most probably, it will be ready for collection by Monday           08:47 PM, 19th Oct                   User                    thank u soo much shakeeb for ur help           08:47 PM, 19th Oct                   User                    much appreciated ur assistance           08:47 PM, 19th Oct                 Shakeeb                   for any delay kindly dont hesitate to contact us           08:48 PM, 19th Oct                 Shakeeb                   thank you for contacting us           08:48 PM, 19th Oct                   User                    yeah sure           08:48 PM, 19th Oct                 Shakeeb                   i was happy assisting you           08:48 PM, 19th Oct                   User                    good night.. thanks.. bye for now           08:48 PM, 19th Oct                 Shakeeb                   thank you >>bye           08:49 PM, 19th Oct                                      View conversation in Freshchat https
 ://landmarkgroupservice.freshdesk.com/helpdesk/tickets/202969