Subject: Re: Order cancellation // 8393447466
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 5 Sep 2020 23:34:40 -0700 (MST)

Hi Team, 

Kindly advice. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 31, 2020 4:50:44 PM 
Subject: Order cancellation // 8393447466 

Hi Team, 

Ticket ID: 1361289 
Problem Statement: Order cancellation issue 
Order Date: Jul 21, 2020 
Order ID: 8393447466 
Store code: Centrepoint21125 
Tracking ID: 839344746630999991 
Assistance Required: Need Cancellation 

Issue Description: Customer placed order on 21 July and it has not been collected by customer and showing "READY_TO_SHIPPED". 

We have already updated in the cancellation sheet but still order is in progress. 

Kindly cancel this order so that customer receives the refund. 

Thank you for your help! 

Regards, 
Shivani