Subject: Refund approval.
From: Haithm Saeed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Thu, 3 Sep 2020 01:40:50 -0700 (MST)

Dear Team , 

# 818738 

Problem Statement : Refund approval. 

Order Date : Mar 21, 2020 
Order ID: 8373619669 
Tracking ID : 100040819026 

Issue Description : the customer placed the order Mar 21, 2020 he order 15 items as per in hypric he received all item the customer says he didn't receive 3 items 

The missing items details are: 
161754942 - - Printed Round Accent Table - 50x37x61.5 cms KWD 33. 
161336757 - - ELLE Embroidered Slides with Slip-On Closure KWD 7. 
161351483 - - Peacock Feather Printed Chip and Dip Platter - 34.92 cms KWD 5. 

Case history : The customer reached out to us on 09 Aug 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 3/21/20 and this the first order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Haitham