Subject: Re: late delivery order id 8393814847
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ammar Asif <[email-masked]>, Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 1 Sep 2020 02:00:41 -0700 (MST)

Hi Team, 

Order Date : Jul 24, 2020 
Order ID: 8393814847 
Tracking ID: FP07250001310 
Th customer is claiming that the order has not been delivered, However as per your website it is showing delivered. 
Please check and provide POD if the order has been delivered. 

Regards 
shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 1 September, 2020 11:47:59 
Subject: late delivery case id 1416151 

Problem Statement: late delivery 
Order Date : Jul 24, 2020 
Order ID: 8393814847 
Tracking ID: FP07250001310 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order Jul 24, 2020 with the order id 8393814847, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
please do needful. 

Best regards 
Ammar asif