Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Tue, 1 Sep 2020 01:22:34 -0700 (MST)

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<[email-masked]>: host
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Subject: Re: Transfer My credit deleted amount to Knet account Order ID: 8376855923
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>
Date: Tue, 1 Sep 2020 01:22:31 -0700 (MST)

Hi Team, 

Order : 8376855923 
Amount to be transferred : KWD 31.56 

Please note that the amount has been deleted from the customer's my credit successfully, Please proceed with the transfer. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 24 August, 2020 18:43:21 
Subject: Re: Refund approval Order ID: 8376855923 

Hi Team 

Kindly note that the my credit amount has been removed form the wallet. so please initiate manual refund. 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 18 August, 2020 18:53:06 
Subject: Refund approval Order ID: 8376855923 

Hi Team 

Problem Statement : Refund approval 

Order Date : Apr 10, 2020 
Order ID: [ callto:8380706406 | 8376855923 ] 
Tracking ID :FP04210010007 
Total Price : 31.56 

Issue Description : The Customer placed the order on Apr 10, 2020 , The customer says that she does not want the refund in her my credit and wants it as cash to her bank account . 

Case history : The customer reached out to us on 15 th of Aug . 

Customer's history : the customer is with us since 4 /10/2020 and this is her first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb