Subject: RE: Missing items // 6482302545
From: Jessie Caparas <[email-masked]>
To: Sharafuddeen Kulumbil <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Sumon Satish <[email-masked]>, Vinod Sharma <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Prakash Iyangar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 30 Aug 2020 10:04:46 +0000

@Sharafuddeen Kulumbil<mailto:[email-masked]> no one from Riyadh team came back to us.

@Prakash Iyangar<mailto:[email-masked]> there has been no reply from this chain from July!

Kindly advise if we can refund.

From: Sharafuddeen Kulumbil <[email-masked]>
Sent: Saturday, July 11, 2020 11:04 AM
To: Shakeeb Arsalan <[email-masked]>; Sumon Satish <[email-masked]>; Vinod Sharma <[email-masked]>; Maxwhryd Ecom <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Prakash Iyangar <[email-masked]>
Subject: RE: Missing items // 6482302545

Dear Team,

Below order Riyadh said order

Hi Riyadh ,

Pls check

Regards
sharafu

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 10, 2020 3:46 PM
To: Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Missing items // 6482302545

External email sender, please take precaution.

Hi Team,

Please check with concerned team the missing items in the following issue.

Regards
shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 4 July, 2020 16:18:52
Subject: Missing items // 6482302545

Hi Team,

Problem Statement: (Missing items)

Order Date : 15-Apr-2020
Order ID: 6482302545
Tracking ID: 45765993825
Assistance Required: Need missing item
Issue Description: The customer placed order for 23 items but as per the customer he/she has only received 19 items, Under the consignment details we can see that all 23 items have been shipped/Delivered from our side.
The customer history: 4 ITEMS OUT OF 23 ARE MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.
The missing item are:
1- 162119698 - - Pocket Detail Jeggings with Drawstring SAR 50.00
2- 162086418 - - Plain Jegging with Elasticised Waistband and Pocket Detail SAR 45.00
3- 162201126 - - Printed Jog Pants with Pocket Detail and Drawstring SAR 45.00
4- 162128337 - - Typographic Printed T-shirt with Short Sleeves SAR 15.00

Regards,
Algaily

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